Our Shipping Guarantee
We at St. Ansgar
have had saddles shipped in that came with the saddle horn
protruding from the box, all gouged up, and know the
disappointment in receiving a saddle already damaged. We don't
want our customers to be disappointed, so we guarantee all our
saddles will be be shipping with the utmost care of packaging in
a heavy, sturdy box.
We've shipped a
few saddles since opening St. Ansgar Saddle, and have learned
quite a bit. I prefer to ship UPS and send everything with a
tracking number, and insured. It will be packed carefully in a
the continental U.S. is really quite reasonable:
Insurance is the
main reason the price increases on the more expensive (over
$700) saddles, but it's something that provides a lot of "peace
of mind" If a saddle doesn't fit your horse, you can return it
for a full refund, minus any shipping, but this must be done
within 14 days of receipt, and the saddle must be in the
same condition as when it was sent. So far we've sent saddles to
all corners or the U.S., with no problems, but are aware that it
can happen. Here are just a couple of comments from customers:
"Just wanted to let you know that I LOVE the Tex Tan you
sold me!... It is just what I was looking for - a saddle
with real character.
I appreciate all your time and
Kim, Lovell, WY
unpacked the saddle, and boy
did you ever do a good job packing it!
It arrived in beautiful condition."
Karen, Burleson TX
"I want to say
it has been a pleasure
doing business with you,
your were very helpful in
helping me find the saddle I wanted"
John, Gasport, NY
At St Ansgar
Saddle, we specialize in saddles!